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Returns Policy 

You may not return items after purchase unless they are faulty, damage or cause an adverse reaction, our return policy comply with the Consumer Gurantee Act. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that www.nzproteinbars.com offers free shipping within New Zealand has a flat shipping rate for new zealand. Shipping to other countries are not FREIGHT FREE.


Please check with the customs department of your country before ordering this product. www.nzproteinbars.com is not responsible if your order is confiscated by your customs department.



The information on this website is not intended as substitution for advice from your physician(s) and health care provider(s). Please check with your physician(s) before commencing the consumption of products on this website. www.nzproteinbars.com is not responsible for the effectiveness or effects of the products on this website, it also disclaim all liability in connection with the products or information provided on this website and any loss, damage or expense to any person or property arising out of or relating to them.